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Frequently Asked Questions
 
 
General Questions:
click to expandWhere can I find my orders?

We have a page for that, just Click Here

click to expandWhat is your refund policy?

Piedmont Education Services' Refund Policy is as follows: "On all purchases except for achievement tests and practice tests (see below), a full refund of the purchase price, less shipping costs and a 10% restocking fee, shall be given if materials are returned in unused and resellable condition within 30 days of purchase. Any credit card purchases returned or canceled will also incur a 5% credit card processing fee."

click to expandWhat does Piedmont Naturals do with my personal information?

Piedmont Education Services respects your right to privacy regarding any and all personal information you submit to us using our secure servers. PES does not share any personal information with any other person or company for any reason. Your achievement test reports are revealed to no one but you. We are not a government agency nor are we connected with any. We do not share any of your personal information, your student's information or any test reports with anyone without your written permission, or as required by a court of law with proper jurisdiction. We do store your contact and/or payment information as well as your student's test report(s) from year to year in a secure data base on our company computers/hard drives/flash drives. However, these are not connected in any way to the internet and are thus not liable to be hacked or compromised in any way. Of course, we have no control over what the government or others may do in snooping or reading electronic/digital communications such as email. But we take very seriously the trust you have placed in us and do everything in our power to maintain strict control and privacy in these matters. We normally send your achievement test reports in a pdf format via email. But if you are concerned about privacy issues, then please let us know and we will communicate with you via USPS First Class Mail.

 
 
 

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  All material on this site is for informational purposes guaranteed under our Constitutional First Amendment freedom of speech, and should not be construed to provide any legal, medical or other professional advice for which we are not qualified to give.  Opinions expressed throughout this site are those of the individual authors/producers and may not reflect the viewpoints of Piedmont Naturals and/or its owners/agents. Any use of the information and products contained herein is solely the responsibility of the user. The site is intended for educational purposes only. In accordance with Title 17 U.S.C. Section 107, news links, information, and other materials on this website are distributed without profit to those who have expressed a prior interest in receiving the included information for research and educational purposes. The medical information/advice and statements made on this website may not have been evaluated by the US Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. Please consult a medical or healthcare professional if you have questions about your particular needs.
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